Margaret Maclay

Expressing gratitude is an important key to effective leadership

Express Gratitude: Appreciation is an Important Key to Effective Leadership

How many times a day do you say “thanks”? Is it a true expression of gratitude or an automatic response? “Thanks” is a good start but expressing gratitude— letting those around you truly understand that you appreciate what they are doing — is a key to effective leadership. William James said “The deepest craving of …

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Back to “Communication” Basics

“Communication is Everything!” Lee Iacocca made this statement in his book Iacocca, and many others have made similar claims in an effort to highlight the necessary skills to excel and inspire as a leader. But effective communication is not just for high profile leaders. Effective communication transcends every aspect of our business and personal lives. What you are able …

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